Privacy policy

At FITUPX, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.fitupx.in.

1. Information We Collect

We may collect the following information:

• Personal details such as name, phone number, email address, billing and shipping address
• Order and transaction details
• Payment-related information (processed securely via trusted payment gateways; we do not store card or UPI details)
• Device and usage data such as IP address, browser type, and website activity
• Communication data shared via WhatsApp, email, or social media

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide order updates, shipping notifications, and customer support
• Improve our website, products, and services
• Prevent fraud and ensure secure transactions
• Send promotional updates or offers (only if you opt in)

3. Data Sharing & Disclosure

• We do not sell or rent your personal information to third parties
• Information may be shared with trusted service providers such as:
• Shiprocket (for shipping and logistics)
• Payment gateway partners (for secure payment processing)
• Data is shared only to the extent necessary to fulfill services

4. Data Security

• We implement industry-standard security measures to protect your personal data
• Secure servers and encrypted systems are used to prevent unauthorized access
• While we take all reasonable steps, no online transmission is 100% secure

5. Cookies & Tracking Technologies

• We use cookies to enhance user experience and analyze website traffic
• Cookies help us remember preferences and improve site performance
• You may choose to disable cookies through your browser settings

6. Third-Party Links

• Our website may contain links to third-party platforms (social media, payment gateways)
• FITUPX is not responsible for the privacy practices of external websites

7. User Rights

You have the right to:

• Access or update your personal information
• Request correction or deletion of your data
• Opt out of promotional communications at any time

To exercise these rights, contact us via WhatsApp or email.

8. Children’s Privacy

• FITUPX does not knowingly collect personal information from individuals under 18 years of age
• If such data is identified, it will be removed promptly

9. Changes to This Policy

• FITUPX reserves the right to update this Privacy Policy at any time
• Changes will be posted on this page with immediate effect