Terms of service

Welcome to FITUPX. By accessing or using our website www.fitupx.in, placing an order, or purchasing from our store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

• FITUPX is a fitness and nutrition store offering 100% genuine and authentic supplements
• These Terms & Conditions apply to all users, customers, and visitors of FITUPX
• We reserve the right to update or modify these terms at any time without prior notice

2. Products & Authenticity

• All products sold by FITUPX are original, authentic, and sourced from authorized distributors
• Product images shown on the website are for reference only; actual packaging may vary
• Nutritional supplements are not intended to diagnose, treat, cure, or prevent any disease

3. Orders & Payments

• Orders can be placed online via www.fitupx.in or directly at our store
• All prices are listed in INR and are inclusive/exclusive of taxes as mentioned
• Payments are processed securely through trusted third-party payment gateways
• FITUPX reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity

4. Shipping & Delivery

• We offer Pan-India delivery through our logistics partner Shiprocket
• Estimated delivery timelines are mentioned in our Shipping Policy
• FITUPX is not responsible for delays caused by courier partners, natural events, or incorrect address details

5. Returns, Refunds & Replacements

• Returns and refunds are governed by our Return & Refund Policy
• Opened, used, or tampered supplement products are non-returnable
• Refunds are processed only after product inspection and approval

6. Cancellations

• Orders can be cancelled only before dispatch
• Once the order is shipped, cancellation requests will not be accepted

7. User Responsibilities

• Customers must provide accurate and complete information while placing orders
• Products should be used strictly as per label instructions or professional advice
• FITUPX will not be liable for misuse or overconsumption of supplements

8. Intellectual Property

• All website content including text, images, logos, and branding are the property of FITUPX
• Unauthorized use, copying, or reproduction is strictly prohibited

9. Limitation of Liability

• FITUPX shall not be liable for any indirect, incidental, or consequential damages
• Liability, if any, shall be limited to the value of the product purchased

10. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India
• Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan